Our Team

Jonathan Smith


Jonathan has worked and volunteered in EMS since 2000, beginning his career as a volunteer EMT in south-western New York State. He completed Paramedic school in 2005, graduating as valedictorian of his class at the rigorous Arnot-Ogden Paramedic program through Corning Community College. Since becoming a Paramedic, Jonathan has served rural, suburban, and inter-urban communities throughout Western New York, performing duties in the pre-hospital emergency and inter-facility critical care settings. In addition to traditional Paramedicine, Jonathan has also served on Regional EMS Councils, acted as a representative to local governmental and legislative bodies, developed and managed community outreach programs, administered EMS education, and developed community relations programs.


Jonathan has worked to help departments grow during economic recession, adding jobs when others were struggling to maintain solvency. He worked to establish Community Paramedicine within the Monroe County area, and worked to help advance the concept at the local and State levels. Jonathan has also created and established new and innovative models for combination department staffing and call coverage, mutual-aid planning and response, and integration of advanced business economics into the volunteer-based EMS model. Most recently, Jonathan served as Chief of EMS Operations for Brighton Volunteer Ambulance, in suburban Rochester, NY.

Dennis Mietz


Dennis Mietz has worked in the EMS field since 1989, beginning his career as a basic EMT in Rochester, New York.  He completed critical care training in 1991 in Livingston County and began practice as an EMT-CC.  His career has included practice at Brighton Volunteer Ambulance, and the Southeast Quadrant Advanced life support.  During his 25 years of EMS practice he has served in all Executive roles on the Board of Directors as well as operational management roles.  He has also served as a regional council representative and as a battalion liaison.


During his years in management, major accomplishments include the formation of a Special Ambulance Tax district, the creation of an employee staffing model to integrate with a 100% volunteer agency, and the maturation to third party billing.  Serving as the principal contact with local municipalities, he has developed significant experience in governmental relations.  Along with his business experience in EMS, Dennis is also a business owner and leader, with professional designations in the real estate and facilities field.

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